Governance

Equality, Diversity & Inclusion

Raeburn Consulting is committed to fair treatment, inclusive working practices and decisions based on relevant capability, requirements and evidence. Discrimination, harassment, victimisation and retaliation are not acceptable.

People and opportunity

Recruitment, assignment, development, supplier and working decisions should be made fairly and consistently, with reasonable adjustments considered where applicable and barriers addressed where reasonably practicable.

Inclusive delivery

Client work should consider accessibility, representative user needs, data quality and the risk that technology or AI can reproduce unfair patterns. Consequential AI-supported decisions require proportionate human oversight and validation.

Raising concerns

Concerns may be raised through management/governance routes or the confidential Speak-Up procedure. Customer concerns can use the published complaints and escalation procedure.

Last reviewed: 27 August 2026.