Raeburn Institute · benchmark programme
Recruitment CRM Benchmark
A planned evidence-led benchmark for recruitment CRM/ATS operating maturity. The framework is published before any league table or market average so results cannot be manufactured retrospectively.
01
Data quality
02
User adoption
03
Workflow friction
04
Automation coverage
05
Integration maturity
06
Reporting trust
07
Security/access governance
08
Configuration/change control
09
Candidate/client experience
10
Commercial value
Publication gate
No platform ranking, industry average or 'best CRM' conclusion will be published until the sample, recruitment method, platform mix, business size, scoring rubric, missing data and material limitations are disclosed. Vendor sponsorship must not control findings.
Download benchmark schema