Recruitment operations diagnostic
Recruitment CRM not being used properly
Low CRM adoption is usually an operating-model, workflow, data or configuration problem before it is a software-selection problem.
Common signals
- • Activity remains in inboxes/spreadsheets
- • Fields are duplicated or ignored
- • Managers distrust reports
- • Recruiters create workarounds
First actions
- • Observe real recruiter workflows
- • Remove low-value fields and duplicate steps
- • Define the system of record
- • Measure adoption before replacing the platform